Alumni Community Manager

Main duties and responsibilities: 

● Develop and manage the Alumni department: Contribute to the annual strategy and OKRs, activities plan, and evaluate actions; keep databases and documents organised and updated; document strategy and create presentations; 

● Coordinate the summer internship program: support in finding organisations according to interests; build bridges between mentors and organisations; support in defining objectives and internship plan; establish protocols and partnerships; 

● Coordinate the career mentoring program: make the match between TFP Mentors and experienced professionals according to professional interests; 

● Support in coordinating the training plan for 2nd year of the program: define themes annually according to feedback from previous years and present needs; organise and prepare sessions; plan sessions with external guests; be a trainer and/or facilitator of the sessions; 

● Ensure support to TFP Mentors in reflecting on their professional trajectory and career goals throughout the Program, directing them to actions that provide more information and opportunities; 

● Ensure support to TFP Mentors in preparing for the next professional challenge and transition: reviewing resumes, LinkedIn profile, cover letters, support in decision making and planning for the future/next steps; 

● Coordinate Alumni community actions: Alumni involvement in Teach For Portugal activities; setting up events and informal communities; managing groups in social networks; elaboration of newsletters; 

● Organise events: Plan, conceptualise and execute the Annual Alumni event and the Graduation Ceremony; 

● Ensure actions’ evaluation and reporting: elaborate and send evaluation surveys to external partners and evaluate data; define, together with the Training and Impact Evaluation team, the metrics needed to measure the impact after the program; ensure the bridge with Teach For All for annual data collection; elaborate results reports; be prepared to talk about results and Alumni actions in internal and external meetings; 

● Manage partnerships and protocols that are useful for mentors and Alumni: establish and follow up partnerships - set meetings and keep partners involved with Teach For Portugal - keep mandatory connection with the other Teach For Portugal departments; 

● Connect with Teach For All: participate in Alumni strategy meetings/events with colleagues from around the world; be available to learn, teach, and establish best practices in the community. 

Required skills, knowledge and previous experience: 

● Great understanding of our context: you know our mission and intervention on the field; you understand the complexity of educational inequality in Portugal and the importance of systemic change in education and how Teach For Portugal contributes to it; 

● Knowledge of the Portuguese labour market: even though you have not personally experienced all sectors of the economy, you are aware of the diversity of options, you know examples of organisations and the global impact of each one for the evolution of society and economy; 

● Experience in project management and strategy planning: you have had the 

experience of leading projects from start to finish, dealing with deadlines, defining objectives and actions, documentation, reporting, and evaluation 

● Experience in guiding people: you have had the opportunity to support people in their preparation/transition to the labour market, supporting them in defining individual strategies; it is also important to have knowledge of how to prepare people successfully to job applications and interviews, what are the best practices for resumes, LinkedIn and others; 

● Experience in defining and managing partnerships: several actions happen with the support of different stakeholders and partners. You need to have experience and social and cultural sensitivity to deal with different audiences; work inclusively and collaboratively with a range of partners, including NGOs, corporate sector, government authorities, and others; 

 ● Excellent communication (writing and speaking - Portuguese and English): you are able to prepare formal and informal emails; to prepare protocols and other necessary documents; to create, prepare and lead meetings online and in person; to represent Teach For Portugal and deliver presentations about us in several occasions; 

● Organisational skills and attention to detail: our day to day is loaded with many names, organisations, numbers... lots of information running through email, cloud, documents, slack, meetings, etc. You need to be able to keep track of this information and organise it clearly and consistently; 

● Tech savvy: able to autonomously use Office (specially excel) and Google tools; we use other several tools like Canva, Mailchimp or Salesforce. You are also comfortable using LinkedIn as a useful networking tool. 

Mindsets: 

● Your are align with the values and mission of Teach For Portugal; 

● You actively look for feedback to improve; 

● Learning and a growth mindset is at the top of your value list; 

● You work with excellence, looking for innovation no matter how small the process or activity is; 

● You are empathetic: our mentors are dedicating 2 years of their lives to the Leadership Development Program. Career transition is often difficult, with many uncertainties. Our job is to facilitate this transition as smoothly as possible. 

What we offer: 

● To be part of a very united team that respects each other and is committed to the vision we hold - we are not perfect, but we work with effort to improve every day; 

● Integrate an international network that gives you access to materials, trainings, and support communities that make all the difference in your personal and professional development; ● Integrate a team that values autonomy and your ideas; 

● Opportunity to grow professionally in this role and within the organisation.