Customer Service for Foot Locker – French speaker

What you can expect

Are you interested in the sportswear industry? Do you have good argumentation skills and love to communicate? We are looking for a Customer Service for Foot Locker with French. Grab this opportunity and work with Foot Locker, one of our multinational clients.

As a Customer Service Representative, you’ll be part of a global brand success, impressing and engaging with its customers. You’ll work independently, make important decisions and support an international operation.

Are you ready for your new adventure? Apply!

We are one of the best companies to work for in Portugal, guaranteeing great conditions and career opportunities for its team.

Whomever you are, whatever you do, bring your ambition, ideas, energy and determination. Come drive our business into the future.

We need those who have what it takes to live their ambitions and drive true impact in their work. Those willing to play their part in embracing a world of possibilities.

Our Client:

Foot Locker has a solid position in the sportswear industry with a global presence in 28 countries and almost 2.000 stores worldwide. It was founded in 1988 in the United States and is present in America, Europe, Asia and Middle East regions.

Responsibilities:

• As a Customer Service for Foot Locker, you’ll provide a customer-friendly service by showing interest in the customer;

• Guarantee a positive relationship with the brand;

• Create opportunities to impress and engage with the customers, approaching all their questions and doubts;

• Manage customer queries about their orders and access to their accounts, payments and stock availability.

Requirements:

• As a Customer Service for Foot Locker, you’ll need familiarity with online advertising products and social media (preferential);

• Basic computer skills;

• +1 year working in a customer support related role (preferential);

• Native French speaker and minimum B2 English level required;

• Excellent communication skills: verbal, written and listening skills;

• Ability to solve customer problems;

• Flexible and quick learner, able to adapt to continuously evolving SMB needs, helping clients grow their business on the advertising platform;

• Ability to multi-task and work under pressure.

Benefits:

• International career in a multicultural environment;

• Training and familiarization phase;

• Investment in training and personal development;

• A wealth of opportunities to progress in your career;

• Opportunity to grow in a dynamic leading multinational company;

• Accommodation in one of our apartments;

• Refund of initial flight expenses;

• Annually complementary return flight to your home country (within Europe);

• Health Insurance since day one in the company;

• Free company events and activities.